Streamline your workflow. Wow your customers.
Work Smarter. Get paid faster.
From your first customer contact to processing claims for payment, ServiceBench is the tool you need to optimize your business. Work smarter and get paid faster when you integrate your network and manage your workflow using the power of ServiceBench to track and complete every job efficiently, including:
• Scheduling
• Parts ordering
• Claims
• Reporting
Experience the power of ServiceBench for yourself.
Your business. Optimized for success.
Optimization
Increase efficiency with better routing and intelligence.
Interface
Manage ZIP codes with easy charts and drag & drop tools.
Premium Versions
Maximize productivity with best-in-class routing and optimization.
Part Distributors
Save time sourcing parts with distributors integrated into your network.
Inventory Management
Reduce costs by tracking quantity and location of your parts on-hand.
Order Management
Easily share key updates with distributors, techs and back-office staff.
Part Tracking
Ensure parts arrive in time for your scheduled jobs.
Cost Controls
Manage your bottom line by determining which parts to order.
Reduce Time Constraints
Reduce repeat visits by getting parts in time for your first visit.
Product Warranty
Verify warranty coverage easily and quickly.
Claims Approvals
Connect seamlessly with your ServiceBench OEM partners for real-time claims submission and approval.
Exception Management
Receive alerts and dashboard notifications when action is required.
Performance
Track network health to identify new opportunities and detect issues early.
Interface
Get a 360° view with easy-to-read dashboards, scorecards and lifecycle data.
Metrics
Keep an eye on your bottom line by tracking payments, invoices and service job trends.
Mobility matters
Mobile devices have become a critical business tool for today’s competitive workforce. With the ServiceBench Mobile App, you’ll get real-time status updates for your jobs in progress, allowing you to detect issues early, keep your customers informed and elevate your customer service to the next level and beyond. Even better, our mobile app helps reduce time spent on each job while increasing your first-time-fix rate.