Harness the power of end-to-end network management

You know the key to driving greater brand loyalty and customer satisfaction starts with successfully managing your day-to-day operations. From managing new techs to repairing customers’ products, ServiceBench is the only tool you need to manage your complex network:

• Independent Service Providers
• W2 Technicians
• Contracted Networks

  • Streamline business processes and receive real-time status updates during the repair lifecycle
  • Send timely customer communications throughout their repair experience
  • Continuously improve your network performance using analytics to gain deeper insight

Experience the power of ServiceBench for yourself.

Contact us to learn more.

Control your network from the cloud.

• Manage parts network
• Onboard providers and technicians
• Track service event status

“It is good that you keep delivering value added new features. You guys have a very good tool for service companies.”

Jay Griffith, Owner, Appliance Medic

Smart tools to select the right tech for every job.

• Search techs by service rates
• Locate techs by coverage area
• Identify techs by brands serviced
• Assign techs based on skill sets
• View historical performance

Predictive modeling.
Powered by your data.

• Deflect events to reduce truck rolls
• Select the right part and the right tech
• Predict parts, costs, time of service
• Detect fraud and identify cost reductions
• Forecast failure and service expenses