End-to-end services.
Real-time results.
Transform your business with one easy tool to manage your workforce and connect with your customers.
Service Management
Run your business from a single application. Our integrated tool makes it easy to manage your provider network and customer communications all in one place.
Service Management
- Certifications
- Eligibility ranking
- Performance based selection
- Customer communications
Scheduling
Take charge of your workflow. Select, schedule and manage your techs in real-time with one easy tool that tracks progress from start to finish.
Scheduling
- Optimization
- Guided workflows
- Real-time Status
- Part & Claim integration
- Scheduling availability
- Performance based selection
Communications
Simplify your communications. Enhanced tools allow customers to schedule and confirm appointments, as well as track their technician’s arrival.
Communications
- Integrated parts network
- Inventory management
- Order management
- Part tracking
- Cost controls
- Reduce time constraints
Parts
Streamline your parts. Our powerful tool reduces time constraints for quicker turn times. Real-time status simplifies ordering, tracking and inventory management.
Parts
- Entitlement
- Automated processing
- Real-time adjudication
- Customize & configure rules
- Exception management
Claims
Enhance control of claims. From automated processing to real-time adjudication, managing your claims workflow has never been easier.
Claims
- Performance data
- Parts usage data
- Financials
- Scorecards
- Dashboards
- Lifecycle View
Analytics
Get real-time visibility into your customers, technicians and claims. Dive deeper on key business processes with customized reports.
Analytics
- Manufacturing
- Home Warranty
- Retail
- Mobile
- Repair Providers
- and more
Highly scalable. Global solution.
83,310,040
Jobs
158,606,204
Claims
1,768,543,078
Annual transactions
Industries we serve
- Manufacturing
- Home Warranty
- Retail
- Mobile
- Repair Providers
- and more
Your business. Connected.
Whether you’re a service administrator or service provider, you can grow your business with the power of ServiceBench. This robust tool has what you need to connect your entire network, streamline your processes, and increase your productivity in one convenient, end-to-end tool.
Your network. Mobilized.
Power up your techs. Armed with the ServiceBench mobile app, your techs can quickly process onsite jobs with ease. You control configurable, dynamic processes to guide their workflow and ensure each job is done right the first time.
No internet? No problem.
You can work all of your jobs offline too!
Our Clients
It is good that you keep delivering value added new features. You guys have a very good tool for service companies.
It is inexpensive compared to the other systems. I am very, very happy to use this at this price. It is perfect for a small company like mine and it has everything I need. I love it.